“All that causes inconvenience for tourists in West Sumatra can be reported on the number that has been provided,” Head of Tourism Office of West Sumatra, Oni Yulfian stated in here on Sunday.
He said the provision of services related to regional readiness to welcome Eid holiday 2018.
Complaint phone numbers prepared respectively including West Sumatra Province 0811661181, Tanah Datar District 08126722066, Mentawai 081371622769 and Bukittinggi 0811663011.
Then Padang Pariaman 081363127485, Padang 08116607555, West Pasaman 081363092600, Padang Panjang 085766000316 and Pariaman 08261380449.
Then South Pesisir 085358828011, Payakumbuh 085263769701, Solok 085374642234 and Sawahlunto 081363660684.
While the remaining seven districts and other cities are asked to immediately prepare a number of complaints that can be utilized by community.
Oni said the number is important to present government’s presence so that tourists feel comfortable and safe when traveling in West Sumatra.
He also reminded the District and Municipal Tourism Office that has provided the number of complaints to promptly respond the community reports by forwarding them to the authorities, especially Satpol PP.
Tourism Office does not have direct personnel and authority to carry out legal action, therefore it must coordinate with other agencies such as Satpol PP, Transportation Agency, Health Agency, SAR, BPBD or other authorized institutions. (cha)